Our Process
Six clear steps, agreed in advance
Discover › Design › Specify › Plan › Install › Enjoy. You always know what happens next, who is responsible and when.
Why choose Tide
Decisions before dust
Design and specification are completed before installation begins.
A programme you can see
Key dates for trades and deliveries are agreed up front.
Aftercare
Guidance on caring for your finishes, and support if anything needs attention after handover.
How it works
Discover › Design › Specify › Plan › Install › Enjoy
01
Discover
A free initial project conversation about how you live, what isn't working and the budget you're comfortable with.
02
Design
Layouts and design direction developed around your room, with options explained in plain terms.
03
Specify
Every product, finish and fitting confirmed in writing, so you know exactly what's included.
04
Plan
A sequenced programme for trades, deliveries and key dates, agreed before work begins.
05
Install
Managed installation with one accountable point of contact and proactive progress updates.
06
Enjoy
A considered handover, guidance on caring for your finishes, and aftercare if anything needs attention.
FAQ
Common questions
Is the first conversation free?
- Yes. The initial project conversation is free and without obligation. It is a conversation about your room, ideas and budget — not a survey or a quote.
How long will my project take?
- It depends on the room, the scope and product lead times. Rather than quote a generic figure, Tide agrees a sequenced programme with key dates before work begins, and keeps you updated if anything changes.
What happens after installation?
- A considered handover, guidance on caring for your finishes and aftercare if anything needs attention. Specific aftercare terms are confirmed in writing.