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Privacy

Privacy notice

This notice explains how Tide Bathrooms & Kitchens handles personal information through this website.

Who we are

Tide Bathrooms & Kitchens, 10d Graham Gardens, Lisburn BT28 1XE, Northern Ireland. Contact us about privacy at info@tidebathrooms.co.uk.

What we collect and why

  • Emails you send us — your name, contact details and project information, used to reply to you and to plan, quote and deliver your project.
  • Appointments booked through Calendly — the details you enter on Calendly's booking page, used to arrange and hold your showroom, home or virtual consultation. Bookings are added to our business calendar.
  • Website delivery — our hosting provider processes technical data such as your IP address and browser type to deliver and secure this website.

This website has no forms that send us personal information; please contact us by email or book through Calendly.

We use this information to respond to your request and take steps towards a contract with you, and for our legitimate interest in running and securing our business.

Cookies and storage

We use only storage needed for the website to work, such as remembering your privacy choice. Optional analytics is off unless you switch it on in "Privacy & cookie preferences", and no analytics provider is connected. Calendly is only loaded if you choose to open a booking link.

Who we share it with

Service providers that help us run the business, including Calendly (appointment booking), Microsoft (email and calendar) and our website hosting provider. Calendly's own privacy policy applies on its booking pages. We do not sell your information.

How long we keep it

We keep your information only for as long as we need it to deal with your enquiry or project and to meet our legal and accounting obligations.

Your rights

You can ask to access, correct or delete your information, object to or restrict how we use it, or ask for a copy. Email info@tidebathrooms.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.